Quick onboarding
Get verified and go live in 24–48 hours with our streamlined process.
Why choose GatiMitra
Secure & reliable
Your data and payouts are protected with industry-standard security.
Grow your business
Reach more customers and increase orders with our delivery network.
Dedicated support
Our team is here to help you succeed with fast, friendly support.
Documents you need
Keep these ready for a smooth onboarding
PAN Card
Only valid adult PAN cards are accepted.
Business license
As applicable: e.g. FSSAI for food, drug license for pharmacy, or other trade license.
Bank Details
Copy of cancelled cheque or bank passbook.
Product / Menu catalog
Complete catalog or menu you want to list for online orders.
Store cover image
Used as your store's cover image on GatiMitra.
Optional: GST Certificate – Required only if applicable based on the provided PAN.
Frequently asked questions
Quick answers to common questions
Once all mandatory documents are submitted and onboarding is completed, we typically take 24–48 hours to verify documents and set up your catalog. If everything is correct, your store will start accepting orders in this timeframe.
Yes. GatiMitra charges a one-time onboarding fee covering document verification, catalog setup and digitization, platform configuration, quality checks, and partner onboarding support and training. The fee is collected once during the onboarding process.
Email us at support@gatimitra.com. Our support team responds within 2–3 hours and is ready to help with any step of the process.
GatiMitra charges a commission for order processing, platform hosting, marketing, logistics support, technology, and customer support. Rates may vary by city, location, and partner category. Your exact commission will be shared during onboarding.
Two payouts every week – Tuesday and Friday. Payments are transferred directly to your registered bank account.